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TIAA HL Ops Loan Processor in Virtual, Missouri

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.

HL Ops Processor

Work closely with loan originators (LO) and coordinate activities to conclude on viable loan decisions. Manage communications with stakeholders and LO to deliver outstanding customer/referral source experience.

Key Responsibilities and Duties

  • Responsible to review all information obtained from LOs, other sources and third part for accuracy, completeness, and viability

  • Verify and communicate underwriting conditions between the borrower(s) and the LO

  • Ability to make rational risk-based decisions with regards to underwriting and processing determination

  • Embrace high level of accountability due to higher level of responsibility and industry knowledge


  • No Experience Required; 2 Years Preferred

  • High School, Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level



Preferred Qualification

  • Two (2) years of current processing experience in the retail loan environment, to include processing Fannie Mae/Freddie Mac conventional loans

Minimum Pay: $17.98

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.