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TIAA CW Digital Copywriter in Virtual, Florida

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.


The Digital Copywriter will work in tandem with design, UX, development and product teams to bring first-class digital experiences to life. Responsibilities include writing purposeful and actionable content, along with the ability to present clear rationales for creative recommendations based on brand guidance, business objectives, target audience and current best practices.

Key Responsibilities and Duties

  • Write content for all related financial digital properties, including but not limited to websites, applications and digital tools.

  • Collaborate with designers to develop and execute concepts that creatively bring our brand to life, with a voice and message that are powerfully and consistently communicated.

  • Develop content within timelines, budget and project requirements.

  • Collaborate with internal and external partners.

  • Edit and proofread new content with a keen attention to detail.


  • 3 Years Required; 5 Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

  • 7IC

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role is located on our TIAA office in Jacksonville, FL currently remote.

The anticipated term of this engagement will be 24 months. This term could be extended based on company business needs.

Knowledge, skills and abilities requirements

• Must have strong initiative and work ethic to meet critical project deadlines

• Organizational and time management skills to complete multiple projects in a fast-paced environment while adhering to set timelines and budgets

• Ability to take complex tasks and create simple and clean solutions

• Mastery of the written English language and grammar

• Extensive knowledge and experience writing for the web and/or other digital properties

•Ability to work within a fast-paced, deadline-driven, and collaborative creative environment

•Strong ability to communicate clearly and effectively with team members and clients

• Strong experience collaborating with designers during various phases of content development


• 3+ years of relevant writing experience and bachelor’s degree in a related field


• Experience writing for financial services or other regulated industries

• Knowledge of emerging trends for content distribution

Start Date: 08-Mar-2021

End Date: 08-Mar-2023

Travel Required:

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.