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TIAA CW Digital Product Manager - Investment Research in Raleigh, North Carolina

Leads the organizational product management function to accomplish organizational objectives on digital transformation of products and services.

Key Responsibilities and Duties

  • Defining and creating digital strategies on products design and development; overseeing the implementation of product portfolio across multi organizational functions.

  • Creating an innovative cultures to foster continuously optimization and innovation on products and services.

  • Collaborating with multi-functional teams, such as engineering, UX design, data analytics to ensure product delivery utilizing Agile methodology.

  • Establishing partnerships with key stakeholders to verify the roadmap of product design and development; facilitating sales excellence in digital products and services.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5 Years Required; 7 Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

9PL

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role can be located on our TIAA office in Boston, MA, New York, NY, Charlotte, NC, Iselin, NJ and Denver, CO will be currently remote.

The Digital Product Manager is responsible for components and areas of the digital experience across web and mobile. The primary responsibility for this role is to improve and optimize the digital experience for TIAA's investment research, market data, education, and comparison of their plan investments. An experience with retirement plan products, the regulatory requirements around display of the research, and the use of research in investment selection and investment allocation is necessary. This role bridges the institutional workplace savings and retail brokerage and retirement businesses as well as internal and client facing digital platforms.

As part of developing the strategy for these interactions, the candidate will need to create client journey maps, and identify gaps, issues, friction in the experience that helps or hinders a user experience. The candidate will need to wear many hats and be able to project manage, design, architect, communicate, measure, and deliver a digital product that will delight the client, and move the experience forward.

Considering business partner input, competitive analysis, and customer testing, the candidate will help to coordinate and own requirements, design creation, testing, metrics, implementation, and maintenance of the effort and will become the SME on investment research online. They will be a strong client advocate and will strive to understand the specific segments, use cases, and needs of those clients in order to facilitate their digital experience.

Start Date: 28-Jun-2021

End Date: 31-Dec-2021

Travel Required:Potential Salary: $79.69 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).


Company Overview

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For residents of California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) to access the EU / UK Pre-employment Notice.

For all other residents, click here (http://www.tiaa.org/public/tiaa-nuveen-privacy) to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

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