TIAA Bank Vendor Client Spec Sr in PARSIPPANY, New Jersey
Vendor Client Spec Sr
Location: United States, New Jersey, Parsippany
Field: Mortgage & Commercial Lending
Post Date: Feb 07, 2019
This position works independently, performing a wide range of vendor and customer support, focusing primarily on more complex transactions/relationships and those requiring concierge-level service. While the position does not possess booking or funding authority, a key objective is to shepherd transactions up to the point of booking, to meet established service level agreements, especially related to process time.
• Transaction management
o Be the primary transaction driver, shepherding transactions through the equipment finance process, coordinating and supporting efforts of Sales, Credit and Operations to ensure maximum efficiency of transaction processing.
o Assist on special transactions or projects for assigned vendor programs and other new business transactions as assigned.
o Prepares written presentations, and applies sound judgment on recommendations to appropriate level of credit authority within defined time frames.
• Managing vendor relationships
o In partnership with Vendor Services, educate and advise TIAA Bank Commercial Finance (“TIAA BANK”) stakeholders on vendor’s characteristics, needs and servicing of those needs.
o Meet servicing requirements of assigned vendor partners, responding to transactional in-bound calls.
o Participate in the vendor program early and often risk approval review.
o Participate in the vendor program review by the process owner team.
o Work with Relationship Managers (“RM”), Account Managers (“AM”) and Vendor Services to roll out new vendor products and programs.
o Participate in 90 day assessment post program launch for all new vendor programs.
• Operational oversight and execution
o Follow up with end user customer or vendor for completed contract documents.
o Process and review more complicated higher exposure applications, including reviewing applications for completeness and basic requirements.
o Work with Sr Account Manager (“SAM”) and/or AM to ensure any unique requests are addressed and approved as part of the credit approval process (e.g., state and local government requirements).
o Review third party documents in conjunction with Senior Documentation Specialist to ensure version control.
o Work with legal team to outline any changes to standard approved documents.
• Mentor and provide guidance to the SAMs and AMs.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
• Works independently on complex transactions.
• Follows established guidelines, procedures and policies.
TRAINING AND EXPERIENCE
• 5+ years’ experience; Bachelor’s degree preferred or equivalent experience
• Credit underwriting experience a plus
- Requisition ID: 1717353