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TIAA Fraud Risk Sr Associate in New York, New York


TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.


Operational Risk Sr Associate

The role is responsible for supporting the Management and Oversight of the 2nd line challenge for the Business Aligned Application Development activities, including: Working with the Application Development Team to provide awareness and subject matter expertise on the ERM program framework, associated program policies including advice on how to implement and remediate necessary controls. Provide support and data for the second line cadences and reporting to ensure awareness of significant and potential challenges in closing control weaknesses.

Key Responsibilities and Duties

  • Candidate will be Required to have knowledge of ERM programs and become a subject matter expert in multiple program disciplines. Will serve as a technology subject matter expert.

  • Develop partnerships with 1LoD managers to support consistent adherence to the ERM programs while implementing continuous improvement ideas to drive improved transparency and effectiveness of technology controls.

  • Participate in working group meetings to promote full understanding of program requirements and teamwork. Effectively coordinate with the IT Risk and Control Administration Teams to ensure that the implementation of those programs including the identification of risks and control weaknesses.

  • Coordinate with the Business aligned R&C team to ensure that the view of CS&T controls is accurate as well as a fullview of Business risks depending on those controls.

  • Assist with other Operational Risk programs, as needed including but not limited to business continuity, fraud, etc.

  • Excellent communication skills (written and verbal), with ability to present risk concepts in clearly understandable language

  • Collegial and collaborative approach; partners effectively with 2nd LOD colleagues, as well as Nuveen and TIAA business partners.

  • Assist Nuveen managers and other teams in assessment activities for new and existing business units


  • 3 Years Required; 5 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


This position is open across the U.S. with preferred locations in NY; Charlotte, NC; Denver, CO; Jacksonville, FL; Chicago, IL; and Dallas, TX

Support the leaders of the Fraud Risk Program in a the identification, measurement, assessment, monitoring and management of existing and emerging fraud risks across TIAA and assist in the implementation of Fraud Risk governance activities, roles and responsibilities.

  • Participating in the assessment of the risk of internal and external fraud in business areas across TIAA

  • Supporting the execution of responsibilities as a challenge function to the first line of defense, including an oversight of fraud prevention, mitigation and investigation controls and processes.

  • Assist in the monitoring of identified fraud risks and related controls;

  • Assist with the execution of risk governance responsibilities for fraud and misconduct, including monitoring of Enterprise Fraud Risk Appetite and other fraud metrics;

  • Partner with business and counter-fraud partners to ensure timely and effective escalation and remediation of fraud incidents;

  • Assist in the monitoring and in assessing of emerging fraud risks in TIAA and in the industry and support the development of guidance to CRO teams and business partners

  • Assist with the enhancement of Fraud Risk Program including the development, review and amendments to Fraud Policy, Fraud Standards and developing other fraud guidance.


Required Qualifications:

  • 3 years of experience in fraud risk management gained in the financial services industry or in counter-fraud consulting

Preferred Qualifications:

  • Bachelor’s Degree in Finance, Accounting, Law, Risk or Business Management.

  • Specific financial industry expertise is highly preferred (e.g. asset management, brokerage, banking, retirement and insurance)

  • 5 years of experience in fraud risk management gained in the financial services industry or in counter-fraud consulting

  • Masters, JD, CPA or equivalent; Fraud Management or Risk Management

  • Certified Fraud Examiner (CFE), Certified AML and Fraud Professional (CAFP) Association of Anti-Money Laundering Specialists (ACAMS)

Minimum Pay: $75,510.00

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.