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TIAA Director, Business Management in New York, New York

Business Management

The Business Management Manager manages a team of experienced professionals that is responsible for providing strategic support for the assigned business area. As a manager, this job oversees the execution of strategic business management consulting and is the central point of contact for the leaders in the execution of business management tasks. This job is responsible for policy and strategy implementation that impact the achievement of strategic business management consulting operational results.

Key Responsibilities and Duties

  • Manages team in assigned area and makes decisions on tactical issues that impact the business.

  • Oversees the implementation of policies and procedures in support of the business area strategy.

  • Drives process improvements in assigned business area.

  • Analyzes and reports to senior management on area data (financial, headcount, etc.) and performance metrics.

  • Oversees business management projects by monitoring and tracking risks, issues and action items.

  • Drives and oversees meeting planning in support of business projects and objectives.

  • Influences the development of new strategic initiatives through tracking budgets and milestones.

  • Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.


  • 5 Years Required; 7 Years Preferred

  • University (Degree), Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Preferred Education

  • University (Degree)

Career Level


Required Qualifications

  • Five years of experience in financial services, management consulting, or similar corporate operating environment/industry.

  • Five years of experience in budget management – tracking expenses and actuals to plan, identifying risks to meeting plan and opportunities for savings, understanding financial health of group.

  • Five years of experience leading a small team, including development of staff and management of cross-functional processes and initiatives.

  • Five years of experience working with MS Office Suite, specifically PowerPoint and Excel.

Preferred Qualifications

  • Excellent communication skills – in both written and verbal form – with ability to tailor communication style to audience.

  • Excellent organizational skills and attention to detail.

  • Project management and/or experience in planning and leading strategic initiatives. Ability to “connect the dots” to drive outcomes.

  • Strong working knowledge of various aspects of financial services, e.g. finance, risk, compliance, technology and human resources.

  • A self-starter with the flexibility to work independently, along with interpersonal skills to work collaboratively, or as a mentor/leader.

  • Methodical thinker able to resolve complex issues or analyze business management operations with an eye for process improvement.

  • Professionalism at all times showcasing ability to represent the team with various levels of leadership internal and external to the organization.

  • Experience managing small teams and developing talent.

Potential Salary: $180,000.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For residents of California, please click here ( to access the TIAA CA Applicant Privacy Notice.

For residents of the EU / UK, please click here ( to access the EU / UK Pre-employment Notice.

For all other residents, click here ( to access the Applicant Privacy Notice.

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.