TIAA Senior Research Manager Competitive & Market Analysis in NEW YORK CITY, New York
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
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This position will report to a Senior Director of Competitive and Market Analysis (CMA) within the Corporate Strategy & Development (CS&D) team and will be responsible for providing comprehensive market and competitor research and analysis to support strategic planning and business unit initiatives. This individual will work both independently and in close coordination with other members of the CS&D team, business unit, strategy and marketing organizations to conduct research and share insights. This individual will be responsible for educating business partners on the implications of competitor activity and assisting in driving the relevant changes to strategy and tactics. This role also provides the opportunity to support strategic and operational planning initiatives, providing broader exposure across the business. The CMA Senior Research Manager will drive projects/engagements include conducting interviews, forming sophisticated hypotheses, conducting research on competitors and markets, and synthesizing conclusions and insights into recommendations. CMA team members work collaboratively with colleagues and internal business partners, and should expect to publish insights as well as prepare and participate in executive presentations.
KEY RESPONSIBILITIES AND DUTIES:
Monitor strategies and actions of keycompetitors in the financial services and not-for-profit retirement servicesindustry
Analyze and synthesize key issues and trendsin individual financial services, banking, and/or not-for-profit retirementservices, as well as their implications to TIAA businesses
Interact with leaders within the businessunits, strategy and marketing organizations to disseminate relevant and usefulcompetitor insights
Partner with the business units, strategy and marketingorganizations to assist in driving the relevant changes to strategy and tacticsthrough regular communication and reporting, as well as in special projects
Manage relationships with key externalsyndicated research providers; leverage tools to inform strategic insights anddeliver self-service capabilities to the organization
Lead research, occasionally collaborating withexternal research vendors
Publish insights as needed including based onindustry events and in quarterly trends presentations
Develop methodologies and approaches formonitoring the market and competitors
Manage a competitive intelligence intranetportal, including monitoring content updates, functionality demos, andresponding to business partner inquiries
Support CS&D and CMA leaders in strategicconsulting, operational planning, M&A analysis, and other managementactivities.
5+ years of professional experiencein financial services, consulting, and/orfinancial services industry research
MBAor other Masters-level degree
Professionalexperience in, and knowledge of, financial services products (preferably inretirement services, annuities, or investments)
Professionalexperience in strategy development and leveraging research to influencestrategies
Abilityto put structure around broad business topics / questions and developend-to-end frameworks to strategically address such topics / questions
Experienceleading qualitative and quantitative analysis and research, using informationfrom multiple and sometimes conflicting sources
Abilityto triangulate, synthesize and communicate information and “big picture”insights and implications appropriate for senior leader audiences
Demonstratedstrong writing, presentation development, and presentation delivery skills,including to senior leader audiences
Self-starter,high energy and detail oriented; ability to work with minimal supervision
Excellentcommunication, interpersonal and leadership skills with a collaborative mindset
Projectdevelopment and management skills
Abilityto work and adjust to changing deadlines and competing priorities
Abilityto work in team settings as well as independently
Unquestionedintegrity and the highest ethical standards
Appreciationand passion for the mission of TIAA
Abilityto lead cross-functional efforts inclusively
Abilityto effectively work across a matrix organization
Acommitment to a culture of excellence and client service
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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
- Requisition ID: 1725672
Post Date: Feb 14, 2020