TIAA Senior Director, Head of Oversight & Advocacy Operations, Technology and Optimization in NEW YORK CITY, New York
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The purpose of the Oversight and Advocacy Technology Leader is to provide strategic, tactical and operational support for the tools and technologies which support and enhance the Audit, Risk and Oversight & Advocacy Operations at TIAA. This team supports AML, Audit, Compliance, Fraud, Legal, and Risk and manages the strategy, design, delivery and ongoing operations of the supporting solutions. This IT Leader and team deliver various platforms used by the business partners to perform Threat Analytics, Fraud investigations, AML transaction monitoring, Customer Risk Scoring, Watch List Filtering, model development, etc. Development of the associated IT Strategy includes the definition and development of common/shared platforms to enable and efficient and effective business operations and drive continuous improvement to keep Technology Total Cost of Ownership (TCO) and business partner value delivery effectively managed.
This position requires an individual with strong vision, strategic consulting, people leadership and flawless execution skills to identify opportunities and risks, systems selection as well as systems development, outsourcing and deployment solutions and methodologies. The position will report to the MD, Divisional Chief Information Officer of Global Corporate Solutions Technology in the Client Services & Technology (CS&T) Division.
KEY RESPONSIBILITIES AND DUTIES:
Lead a team of specialists to transform and implement technical and functional soundness of all O&A models and tools
Work in partnership with Customer Intelligence Unit (CIU) and Financial Intelligence Unit (FIU) to develop and drive initiatives that transform and modernizes the capabilities and services of the O&A
Support requests from external regulators or internal audit
Define analytics and data strategy for Audit/O&A collaborating with other parts of CS&T and the Chief Data Officer Organization
Lead the Audit, Legal, Compliance and Risk technology strategy and implementation
Strategize, develop, innovate and help drive adoption of new technologies, tools and capabilities
Enable the business to make informed technology decisions
Enable secure anytime, anywhere access to data
Ensure the stability of the platforms and meet Service Levels
Enhance TIAA employees ability to live the TIAA Values by building a strong partnership with IT
Continuously improve the Audit, Risk and O&A technology operations
Assist stakeholders with the development and review of business cases including partnering with stakeholders to identify and document technology capabilities required to meet business objectives
Partner with business stakeholders in the application/vendor selection process
Partner with the business to add thought leadership on enabling technology innovation
Required skills, certification(s), degree(s) and/or license(s):
Bachelor's degree in Business, Mathematics, Economics, Computer Science, Data Science, MIS, Information Management or Statistics
15 or more years of experience in effective Technology Delivery
10 or more years of experience with enabling Fraud, AML, Risk and Compliance functions
3 or more years of experience implementing and optimizing at least one of the following tools; Actimize, Prime, or Mantis
Demonstrated ability to define, align and enable the execution of effective strategies
Desired skills, certification(s), degree(s) and/or license(s):
Experience with a top consulting firm
Knowledge of and experience implementing and optimizing OBIEE, Tableau, Teammate and other business intelligence tools
Demonstrated experience in with Oracle, SQL, SharePoint, Jira preferred
Exposure to Predictive/Data Analytics, R, Python, Machine Learning, AI, Big Data
Experience with or exposure to Robotics Process Automation, Cloud optimization and Artificial Intelligence/Machine Learning to optimize business processes is a plus
Should be able to interpret complex requirements, analytical ability, a self-starter and decision making capabilities
Extensive professional experience including comprehensive experience in Banking/Compliance/Technology/AML Transaction Monitoring domains
SME in financial crime compliance covering product lines such as correspondent banking, wealth management, brokerage, trade, and asset management
Excellent skills with creating and delivering impactful presentations
Solid technology strategy and IT program management experience
Excellent verbal and written communication skills
Experience implementing and optimizing Prime
Experience with Risk, Legal and Corporate Security technologies
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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
- Requisition ID: 1722646
Post Date: Nov 05, 2019