TIAA Lead Engineer - CICS/Messaging in Jacksonville, Florida
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
KEY RESPONSIBILITIES AND DUTIES:
TIAA's Global Infrastructure Services team manages our core infrastructure assets. Our team is the first line of support on any production related issues including our network and telecommunications, computing (middleware), and end-user support, as well as the firm's 24x7 data center operations. The Global Infrastructure Services team collaborates closely with our business-aligned partners in technology and with key stakeholders across the enterprise.
KEY RESPONSIBILITIES AND DUTIES:
Architect, install, configure, administer, and troubleshoot CICS environment for the entire enterprise
Support, maintain and document software functionality
Integrate software and existing systems
Diagnose and troubleshoot complex issues, restore services and perform root cause analyses
Documents the design, operation and troubleshooting of technology platforms and procedures
Build, configure, patch and upgrade core infrastructure platforms
Participate in project level architecture governance to include the collaboration on and development of solution architectures and designs
Facilitate the review, vetting of these designs with the architecture governance bodies, as required
Mentor junior staff on architecture best practices, design patterns, and development
Architect, install, configure, administer, and troubleshoot MQ infrastructure software in clustered configurations on Linux; Solaris; AIX; Windows and z/OS platforms.
5 Years Required; 7 Years Preferred
University (Degree), Preferred
- Physical Requirements: Sedentary Work
5+ years of experience with CICS/Systems Programming and experience performing SMPE installs, maintenance, system configuration (MRO)
3+ years of experience identifying root cause and problem resolutions for SEV1, SEV2, SEV3, and SEV4 CICS Issues, as well as implementing said solutions.
Provide 24x7 support for a large enterprise platforms on a rotational basis
3+ years of experience in the installation and support of third party vendor software such as TMON for CICS, CICS VR, SYSB-II and DumpMaster for CICS, TraceMaster for CICS.
1+ year of experience with CICS JAVA, CICS Web Services, CICSPLEX, CICS Explorer, and managing the day to day support of the CICS Transaction Server and MQ on z/OS.
Working knowledge of or willingness to learn and engineer our other data movement platforms including Apache Kafka, Apache Nifi, Talend, IBM MQ/MQFTE, IBM InfoSphere Information Server, IBM Sterling Integrator, and native AWS data movement services.
Familiarity with Unix scripting, REXX scripting and CLIST scripting.
Experience with Ansible, Ansible Tower, Terraform, or other Infrastructure as Code platforms
Candidates must be able to work independently, be organized, self-motivated, inquisitive problem-solvers with excellent written and verbal communication skills.
In depth knowledge of CICS and MQ system and application debugging with system and application performance and tuning expertise. Application coding experience is a plus.
Ability to work closely with Partners, Customers, and Technicians to determine project requirements.
Willingness to work off-hours and weekends to accommodate implementation requirements.
Experience with developing in Java
Experience with Amazon (AWS) messaging services, analytics, and data movement services
Experience working with Enterprise level data movement products
Experience with clustered/grid architectures and associated High Availability, workload management and Disaster Recovery practices
Previous experience working in the financial services industry
Experience working in an Agile environment
ITIL experience or certification
Experience working with IBM Data Movement products
Project management experience
Ability to facilitate meetings
Experience working with Linux, AIX, Windows, and Mainframe Operating Systems,
Experience with Azure, z/OS, SMP/E
Bachelor’s degree or equivalent experience
Minimum Pay: $99,000.00
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.