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TIAA IT Business Analyst in JACKSONVILLE, Florida

As a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.


Under general direction, the IT Business Analysts review, analyze, and evaluate business systems and user needs.


  • Documents requirements, creates data mapping documents, defines scope and objectives, and formulates systems to parallel overall business strategies

  • Demonstrates innovation when evaluating the business implications of technology solutions

  • Acts as liaison and advisor to clients, sometimes acting as the primary contact

  • Designs, modifies, develops and writes requirements and specifications of software programming applications

  • Follows established standards as well as software development and project management lifecycles

  • Understands business needs, processes, nomenclature and concepts to formulate clear and thorough requirements


  • Logical, clear and concise written and verbal communication skills

  • Strong organizational and interpersonal skills

  • Familiarity with the Information Technology field and computer systems

  • Strong analytical and problem solving skills

  • Strong ability to take ownership of assigned tasks and responsibilities

  • Ability to react quickly to a fast paced, rapidly changing environment

  • Must display initiative, ability to work independently and be able to use extensive independent judgment

  • Ability to develop and follow project plans as well as adapt to changing conditions

  • Ability to work seamlessly within a team as well as manage individual tasks

  • Ability to rely on experience and judgment to plan and accomplish goals

  • Familiarity with requirements gathering techniques is preferred


  • Bachelor’s degree required or equivalent experience as defined below

  • Bachelor’s degree holders must possess a minimum of 2+ years of experience as an IT Business Analyst or Project Manager or related position. Non degree holders must possess a minimum of 6+ years of relevant experience

  • Experience working on 3+ medium to large scale software development projects

  • Proven track record managing all aspects of medium to large scale projects including planning, requirements gathering, use case documentation and managing multiple priorities

  • Relevant Business Analyst Certifications preferred

  • Experience in the financial services industry preferred

  • Experience in Data Warehouse concepts preferred but not required

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the.

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1723884

Company: TIAA Bank

Post Date: Feb 03, 2020