TIAA IT Business Analyst Senior, Infrastructure in JACKSONVILLE, Florida
As a part of TIAA’s Retail & Institutional Financial Services business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.
IT Sr. Business Analysts review, analyze, and evaluate business systems and user needs. This position will be responsible for completion of projects and working under high levels of responsibility and autonomy.
Documents requirements, defines scope and objectives, and formulates processes to parallel overall business strategies
Works with infrastructure and technology teams to improve existing processes and documentation to meet regulatory and compliance standards
Responds to audit requests for information in relation to infrastructure and technology requests including documentation, reporting, and regulatory compliance
May serve as advisor for lower level IT Business staff
Demonstrates innovation when evaluating the business implications of technology solutions.
Serves as contact and technical advisor to internal clients
Designs, modifies, develops and writes policy and process documentation for technical systems pertaining to IT infrastructure
Follows established standards as well as software development and project management lifecycles
Understands business needs, processes, nomenclature and concepts to formulate clear and thorough requirements
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
Must display the highest level of critical thinking in order to weigh alternatives and present solutions that are consistent with the business strategy
Proven leadership abilities including ability to share knowledge, resolve conflict and create consensus
Logical, clear and concise written and verbal communication skills
Excellent organizational and interpersonal skills
Familiarity with the Information Technology field and computer systems
Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions
Knowledgeable of requirements gathering techniques
Ability to take the lead on the most complex projects
Strong ability to take ownership of assigned tasks and responsibilities, and appropriately prioritize
Must display initiative, ability to work independently and be able to use extensive independent judgment
Ability to work seamlessly within a team as well as manage individual tasks
Ability to react quickly to a fast paced, rapidly changing environment
Ability to rely on extensive experience and judgment to plan and accomplish goals
TRAINING AND EXPERIENCE
Bachelor’s degree required or equivalent experience as defined below
Bachelor’s degree holders must possess a minimum of 4+ years of experience as an IT Business Analyst or a Project Manager or related position. Non degree holders must possess a minimum of 8+ years of relevant experience
Experience working on 5+ large scale infrastructure projects
Proven track record managing all aspects of large scale projects including planning, requirements gathering, use case documentation and managing multiple priorities
Relevant Business Analyst Certifications preferred
Experience in the financial services industry preferred
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- Requisition ID: 1719065
Company: TIAA Bank
Post Date: May 20, 2019
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