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TIAA Data and CRM Consultant in JACKSONVILLE, Florida


TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Position Summary

Working within TIAA Banking Analytics Group, this position will develop technology-based solutions and processes to follow and is primarily responsible for the database marketing function for TIAA BANK. This includes the design, implementation, and maintenance of TIAA BANK marketing databases. This position includes acting as enterprise-level SAS production server administrator, vendor management, and IT liaison subject matter expert.

Key responsibilities

  • Responsible for the design, structure, content, and accuracy of the Marketing databases

  • Collects, evaluates, and analyzes data on customers, prospective customers, and competitors to estimate potential market penetration.

  • Develop and implement strategies for data warehousing.

  • Oversee the design and implementation of marketing databases.

  • Responsible for data extraction, list, and lead generation

  • Maintain TIAA BANK marketing database through the use of customer input, returned mail, and directories.

  • Work with colleagues and marketing partners to evaluate marketing campaigns and communicate results to management.


  • Bachelor’s degree

  • 3-5 years experience

  • Proven experience designing and utilizing relational databases

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1722785

Company: TIAA Bank

Post Date: Nov 05, 2019