TIAA CW-Info Systems Engineer III in Jacksonville, Florida
CW-Info Systems Engineer III
Provides subject matter expertise for enterprise architecture (EA) teams and clients. Guides on (EA) projects and business relationship management.
Key Responsibilities and DutiesEssential Functions
Leading in the implementation of EA strategies and best practices to support business objectives, while focusing on business process design, solutions, information gathering and technology utilization.
Providing guidance to enterprise architects on defining technical service capabilities, design attributes, draft enterprise profiles and segment architecture; controlling risks and solving complex issues related to EA.
Maintaining relationships with stakeholders, addresses stakeholder requirements and providing clients consultations to shape the future success of EA.
Providing EA support by directing teams in baseline, target and roadmap development, transition planning, system and security management and segment architecture.
- 3+ years
- No Securities Registration Required
- Physical Requirements: Sedentary Work
Skills and Competencies
Business Process Design: Trains others to identify and implement required infrastructure to support specific processes. Participates in the design and implementation of a supporting organizational structure. Leads a variety of types of business process design initiatives. Redesigns or enhances business processes to meet regulatory requirements. Demonstrates mastery of re-engineering concepts, methods, and tools. Assesses potential implications of re-engineering for multiple functions or departments.
Risk Management: Measures key benefits and drawbacks for specific risk management practices. Relates risk assessment models and analysis tools and processes to own business. Debates the pros and cons of various risk management models. Implements function-wide risk management processes and tools. Establishes key business-specific risk management benchmarks. Designs cross-functional risk management processes, tools, and audit mechanisms.
Planning: Tactical, Strategic: Provides the right level of detail as input for strategic plan development. Demonstrates the value and necessity of linking tactical plans to overall strategic plan. Develops, refines, and communicates tactical plans for own responsibilities. Ensures attention to the detail and dependencies of existing departmental-level plans. Ensures the planning process is integrated with the overall business plan. Plans for allocation of resources in line with unit goals, technical and business objectives.
Problem Solving: Ensures capture of lessons to be learned from a problem-solving effort. Organizes potential problem solvers and leads problem resolution efforts. Uses varying problem-solving approaches and techniques as appropriate. Contributes to standard practices for problem-solving approaches, tools, and processes. Develops successful resolutions to critical or wide-impact problems. Analyzes and synthesizes information and devises alternative resolution strategies.
Analytical Thinking: Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Quantifies the costs, benefits, risks and chances for success before recommending a course of action. Identifies many possible causes for a problem based on prior experience and current research. Seeks discrepancies and inconsistencies in available information; explains variances.
Project Management: Maintains open communication among project participants and interested parties. Identifies risks and vulnerabilities; creates contingency plans. Conducts regular and ad-hoc project reviews with project team, sponsors, and clients. Plans, estimates, staffs, organizes and monitors significant projects. Utilizes preferred tools, techniques and methods for estimating project cost and time. Communicates reporting requirements; creates monitoring and control mechanisms.
Internal Resource Coordination: Trains others on coordination techniques according to a particular business requirement. Resolves issues related to collaborative efforts in varying business conditions. Monitors overall coordination programs and business activities for compliance with relevant policies. Optimizes existing collaborative styles using advanced coordination skills. Advises on organizational best practices for internal resource coordination. Designs a comprehensive tool set to ensure the integrity and confidentiality of business information.
IT Architecture: Evaluates IT architecture standards and policies to learn its principles and practices. Consults on planning, integrating and migrating IT architecture. Provides IT architecture solutions based on business and technical requirements. Oversees the compliance of IT architecture principles for an organization. Directs the discussion of issues and considerations for adopting an open architecture. Creates cohesive IT architecture applications for information and platforms.
Business Architecture: Performs quality assurance for BA deliverables by monitoring each phase in the design process. Optimizes current processes and standards in BA to revise technical errors and improve the overall efficiency. Instructs less experienced architects on what should be considered in business services mapping. Resolves moderately complex issues in business services building processes. Estimates BA success prospects on projects by combining technical and business metrics (e.g. costs). Analyzes the stakeholders' business needs and makes changes to design processes where necessary to ensure that stakeholder requirements are fully met.
Data Architecture: Anticipates any obstacles and makes plans accordingly to ensure that stakeholder requirements are fully reflected in data architecture outcomes. Coordinates data architecture project resources to effectively achieve business goals. Recommends improvements to data architecture processes to ensure high quality of data architecture deliverables and consistency. Solves moderately complex issues in target data architecture design processes (e.g. data management process modeling, data entity matrix design). Monitors data architecture design processes (e.g. interface to data), in accordance with existing processes and standards. Guides junior data architects on considerations in the design of architecture building blocks.
Architecture Modeling: Determines corresponding indicators for each technology layer and evaluates the operational performance of each layer. Interprets relevant principles for technology architecture modeling requirements from the National Institute of Standards and Technology (NIST). Decides on specific roles and responsibilities of engineers within business, information and data architecture modeling. Evaluates technology product roles and strengths within the project and locates appropriate technology providers based on results. Coordinates materials for architecture design modeling. Consults on architecture framework design; verifies operational objectives for each framework design procedure.
Business Process Modeling: Presents differing views on the same business process for different audiences. Determines the workflow and actors involved in a new product or service design through BPM. Discusses results of successful BPM interventions among diverse scenarios. Finds gaps and redundancies in business processes via BPM techniques. Evaluates and simplifies existing business processes by using BPM. Selects technology or modifies decisions based on BPM study results.
Application Design, Architecture: Explores and evaluates application design considerations for multiple technologies. Prepares technical design documents and blueprints for applications. Interprets application services such as API; integrates them with technical design. Facilitates in application design reviews and walkthroughs. Develops various, distinct and multiple technical application designs. Creates and evaluates technical alternatives for complex applications.
Consulting Services: Explains the key standards, processes, practices and capabilities across multiple consulting services. Delivers well-informed perspectives of key consulting operational issues and considerations for multiple services and/or operating environments. Describes experience with various consulting services relative to relationships, inter-dependencies and integration. Explains best consulting practices and their rationale for the organization and industry. Describes experience providing one or more advisory services in multiple or diverse environments. Provides depth of insight into one specific consulting service and/or breadth across multiple services.
Enterprise IT Architecture: Facilitates creation of architectures for business, applications, information and technology. Consults on architectural integration and implementation issues, and their business implications. Develops enterprise architectural principles and standards as a key organizational contributor. Directs the discussion of issues and considerations for adopting a specific enterprise architecture. Oversees the integration and migration of major existing and planned business changes. Coaches others on planning, migration and implementation of enterprise architectural changes.
Company OverviewAs a part of TIAA’s Financial Solutions business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.
Equal Employment Opportunity EEO statement text
This position requires a seasoned professional with at least 10 years of experience in the IT industry. Candidates must have a very strong background in Active Directory, PKI, Microsoft Windows Server, and related technologies and possess detailed working knowledge as deployed in a mission-critical, multi-site enterprise environment.
• 10+ years hands on experience with Microsoft Active Directory and related technologies, preferably in an engineering (vs. system administration) capacity, including design of infrastructure and integration into new and existing systems • 5+ years of functional Engineering group experience, preferably in the financial services sector
• Excellent conceptual and analytical skills
• Excellent verbal and written communication skills
• Automation and scripting skills, including Powershell experience
• Experience with Azure Active Directory and Azure AD Connnect as it relates to Office 365 and Azure
• Able to produce detailed technical documentation and server architecture diagrams
• Adherence to corporate standards/problem and change management policies • Able to mentor and train SA staff
• A bachelor’s degree or equivalent work experience is required
• Microsoft Professional Certification
Start Date: 27-Sep-2021
End Date: 27-Sep-2022
Travel Required:Potential Salary:
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
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TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.