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TIAA Manager, CS&T Communications in CHARLOTTE, North Carolina


As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

To be difference makers.

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To deliver communications that have the greatest impact, CS&T Communications needs a highly-skilled and versatile multimedia designer. The role requires a creative and collaborative candidate who is as comfortable working alone as with a team of writers and other colleagues. The ideal applicant is a positive team player who can be flexible when priorities quickly change and who takes direction well, reporting to the Vice President of CS&T Communications.


  • Develops high-quality graphics and visual communications to promote business strategies

  • Role breakdown: 75%: designing and illustrating icons, banners, infographics, newsletters, presentations, web graphics, quarterly reports, kiosk ads, and other digital and print materials (e.g., posters); 10%: managing email and newsletter distributions; 10%: reporting and administration; 5%: video editing and 2D animation

  • Creates compelling presentations for the SEVP / Head of CS&T, his directs and other senior leaders

  • Interfaces with a variety of internal groups, like Corporate Communications, Marketing, Brand, Compliance and Legal

  • Champions corporate brand guidelines and adheres to legal/compliance processes


  • Bachelor’s degree in Graphic Design

  • 5 or more years of creative experience with aproven design record

  • Adobe Creative Suite & MS Office,particularly PowerPoint required

  • Knowledge of traditional design principles andthe grid system

  • Ability to solve problems through creativedesign concepts


  • College or otheraccredited design institute

  • Basic video editing using Adobe Premiere

  • Digital illustration skills and sketchingabilities

  • Poppulo email platform – a plus

  • HTML knowledge – a plus

  • Strong organizational and time management skillswith the ability to juggle multiple projects and tasks efficiently

  • Excellent attention to detail

  • Customer service, interpersonal, organizationaland time management skills

  • Project organization, with a focus on detailsand accuracy

  • Knowledge of the CS&T organization, itsleaders and strategic priorities to effectively capture leaders’ vision andstyle in their communications

  • Basic understanding of our businesses andproducts

  • Can interact with a variety of L3-L5stakeholders, serving as the main point of contact to manage creative contentand evolve design strategies

  • Foster design cohesion of brand standards amonginternal teams and business partners, requiring occasional negotiation skillsand, at all times, a professional demeanor

  • Perform well in a OneTeam environment

  • Financial servicesexperience (preferred)

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the.

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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1728868

Company: TIAA

Post Date: 4 days ago