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TIAA Lead Tech Delivery Manager in CHARLOTTE, North Carolina

Company Overview:

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Position Summary:


  • Owns,develops and maintains strong relationships with AppDev teams, business leadersin the Production Services, Enterprise Data Management and Cyber Securityorganizations

  • Openand maintain proactive formal and informal lines of communication as requiredto raise awareness across organizational boundaries

  • Coordinateand manage complex initiatives that are align to business objectives and goals

  • Meetor exceed customer expectations by analyzing, collecting requirements, scoping,assessing, and delivering solutions that address the client’s businessrequirements and are within the scope of work as agreed

  • Consultwith domain and Infrastructure Service Architects end-to-end logical andphysical designs

  • Operatesacross organizational boundaries (i.e. Cybersecurity, AppDev, Enterprise DataServices, DevOps, Infrastructure Engineering and Architecture)

  • Clearlyand effectively communicates business value of technology programs to executivestakeholders

  • Managesstakeholders’ expectations and perceptions regarding infrastructure delivery ofInfrastructure services

  • Identifysolution gaps and opportunities to drive greater efficiency in service delivery

  • Collaborate,negotiate and collaborate with respective stakeholders

  • Managesthe demand process including capacity estimating, project initiation, resourceengagement and design consultation

  • Conveycomplex and technical issues to diverse audiences

  • Guidebusiness specific requirements towards corporate architectural standards andpatterns, while considering shareholder value and negotiate exceptions asneeded

  • Advocateson behalf of application development business stakeholders to ensure ProductionServices Infrastructure services meet their business strategies and priorities



  • Bachelor’sDegree in Computer Science, Engineering or other technical related disciplineor commensurate experience

  • Experienceworking for a financial services organization

  • Experienceworking in a technology solution design and delivery position

  • 10years technical experience across multiple technologies with an understandingof technology-governance frameworks, security, infrastructure and applicationsused in financial services

  • Broadtechnical knowledge around Server, Containers, Storage, Middleware, DatabaseApplication Development, Automation, Network and Cloud computing technologies

  • 8 years’experience leading cross-functional teams in a matrixed, geographically and culturallydiverse environment with successful demonstration of competencies

  • Extensiveexperience translating business requirements into technical solutions and howthese solutions affects timelines

  • Provensuccess in working with teams and executive leadership in a complex / largeenterprise

  • Excellentpeople management skills, including the ability to influence, negotiate andachieve results through others who are not direct reports

  • Experiencedelivering results;


  • AWScertification

  • Experiencewith requirement frameworks

  • Expertiseconducting presentations in large, diverse settings

  • Abilityto communicate to all levels of stakeholders

  • Abilityto collaborate with all levels of stakeholders

  • Significantexperience with MS Office Suite

Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the.

If you need assistance applying due to being visually or hearing impaired, please email.

We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Additional Information

  • Requisition ID: 1720906

Field: Technology

Company: TIAA

Post Date: Aug 11, 2019