Nuveen Investments Head of Client Services Technology in Charlotte, North Carolina
Lead Development Manager, Tech
Manages the research, development, integration and implementation of strategic and emerging technologies.
Key Responsibilities and Duties
Developing a strategy for the development and deployment of new and emerging technologies for systems, applications, network infrastructure, hardware and databases.
Reviewing and approving the acquisition of selected technologies, while monitoring the budget; facilitating communication, awareness and interaction among departments regarding new selected new technologies.
Developing metrics to qualify and quantify criteria for success for new technologies within the business.
Overseeing the integration of new technologies and ensuring selected technologies are consistent with business initiatives and technology architecture.
5 Years Required; 7 Years Preferred
University (Degree), Preferred
- Physical Requirements: Sedentary Work
- University (Degree)
5+ years of experience in the asset management industry especially as it relates to distribution & client services
3+ years managing teams that are responsible for institutional client reports and other client services technologies (e.g. CORIC, Vermilion, Workflow Technologies - Unqork, RFP Technologies - Ombud)
3+ years of experience in Data architecture, Data operations, Data Lineage, Data quality tools, or meta-data platforms
Has good working knowledge of the client acquisition process including RFP processes, RFP technologies, consultant databases
Have a good understanding of business workflows in the client services team for e.g. on-boarding
3+ years of CRM technologies. Salesforce is preferable
Good understanding of architecture frameworks especially as it relates to Micro-Services and integration patterns
Must have inspiring leadership skills to guide a medium sized team of developers/QA resources (both onshore and offshore) by managing both the day to day operations as well as strategic initiatives. Mentor junior members in relevant technologies and leadership skills
Ability to manage multiple initiatives at the same time. Proactively coming to the table with solutions
Excellent communication (both written and oral) and interpersonal skills. Ability to keep the team motivated and build strong relationships with stakeholders. Work with the extended team to ensure the creation of cohesive strategies for the tech stack
Be comfortable in the implementation of full life cycle enterprise-wide software agile projects across highly matrixed organizations both on the technology and business sides
Work closely with business stakeholders to translate business needs to a coherent technology, strategy and roadmap.Â Â Â Â Â
Potential Salary: $153,100.00 USD
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.Â In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Â
Nuveen, the investment manager of TIAA, offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors. Its affiliates offer deep expertise across a comprehensive range of traditional and alternative investments through a wide array of vehicles and customized strategies.Â For more information about the firm please visit our website atÂ www.Nuveen.com
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. Thatâs why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .
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Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .
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